Banking Technology

Banks could save over $8b per annum by 2022 with chatbots

The success rate of bot interactions in banking could reach over 90%.

Banks could save over $8b per annum by 2022 with chatbots

The success rate of bot interactions in banking could reach over 90%.

Banks caught in a social pickle

If incumbent Asian banks should be wary of fintech firms, it is not because of the disruption they can cause. Rather, fintech firms can steal the...

Standard Chartered Private Bank launches digital wealth advisory tool

RMs can now advise clients more effectively based on an aggregation of the bank’s expertise.

The 5 tech trends that are transforming Asian banking

See which handful of technologies are powering the latest wave of innovative banking products and service enhancements in Asia.

Check out how banks are pampering SMEs in these precarious times

ASEAN has become a hotbed for SME-focussed banking innovations.

Aussie banks disallowed by regulator to boycott Apple Pay

The Australian Competition and Consumer Commission is concerned it would "reduce and distort competition".

What are Asian banks doing with blockchain?

HSBC, BofAML, and Axis Bank are jumping on the blockchain bandwagon.

3 in 5 banks plan to invest in new customer-facing technologies

Recruiting and retaining talent is another key growth agenda.

Citi's voice biometrics authentication hits 1m users in less than a year

The initiative is already implemented in 9 Asia Pacific markets.

More Asians saying goodbye to cash

Around 470 billion cashless payments were made worldwide in 2015.

Japanese banks to use blockchain for domestic and international payments

This is after a successful pilot programme for a cloud-based payments platform.

Expect more banking chatbots in 2017

Chatbots went from novelty to mainstream in 2016.

Citi now allows cardholders in Asia to use rewards points when shopping at Amazon

The offer is available for cardholders in Thailand, and soon in Singapore, Philippines, and Australia.

The top 10 IT priorities for banks in 2017

Find out where APAC banks will spend their $67.1b budget for IT this year.