Public Bank unveils PB SecureSign in major security overhaul

This is in line with the bank’s commitment to boost cyber protection.

Malaysia’s Public Bank introduced PB SecureSign as a security enhancement for users of its Internet Banking (PBe) and Mobile Banking (PB engage MY) applications. 

This comes after the discontinuation of SMS PAC (PBe Authentication Code) on 20 April 2023. PB SecureSign provides added security for all transactions, including FPX transactions.

All PBe and PB engage MY users are now required to activate PB SecureSign, a stronger 2-factor authentication method, for transaction approval following the discontinuation of SMS PAC.

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PB SecureSign has demonstrated its effectiveness in combating APK fraud, a common fraud tactic. One notable advantage of using PB SecureSign is its ability to provide comprehensive transaction details, including the beneficiary's name and account number.

Once activated, customers are instructed to enable Push Notifications in the device settings to approve transactions using PB SecureSign. 

Public Bank emphasises the importance of customers remaining vigilant in the fight against scams. It is crucial for customers to carefully verify all transaction details displayed before making a decision to approve or reject them.